The War Of The Vietnam War - 1545 Words

Rita Ghatourey once said, â€Å"Good decisions come from experience, and experience comes from bad decisions.† Sometimes bad decisions can lead to a broken finger nail or a scratch, while others can cause millions of deaths and psychological tolls. Throughout history, multitudinous countries and leaders have made deplorable decisions, causing lives to be lost. For example, during the Vietnam War, Presidents of the United States made many unethical decisions, which only further exacerbated the war. The war occurred from 1965 through 1968 in mostly Vietnam, but also in Laos and Cambodia. The war was fought between the communist North Vietnam and their communist allies and South Vietnam, supported by the US and a few other countries. The Viet†¦show more content†¦The Vietnam War truly began when France attempted to control Vietnam. The leader at the time was Ho Chi Minh, a well known communist, but a nationalist first. Minh fought for independence for his country, and ev entually reached out to the United States for help resolving the conflict. He sent Truman eight letters asking for support; instead of helping the Vietnamese, Truman instead sent military support, in the form of money, to France. In this instance, Truman was being irrational, because he openly stated he did not support colonization. Yet, he supported the French in their conquest to colonize Vietnam? â€Å"Between 1950 and 1954, the United States contributed $2.6 billion to France’s war efforts,† simply because Truman was scared of the spread of communism. Truman believed that Vietnam becoming a communist power would trigger the transformation of other nations too. Although, he did not spend enough time thinking about Minh. Minh was a nationalist first and a communist second. Vietnam was not really a threat and neither was the form of communism Minh was enforcing. Instead of analyzing his options, Truman rushed into a war that fought against what the United States belie ved in, because he allowed his fear of communism to guide his decision making, rather than his logical rational. The Vietnamese ended up winning their war for independence after France surrendered. Only a day after an international peace conference was held in

Analysis of the Human Attitude Free Essays

Surveying the Human Attitude Melissa Hightower November 19, 2012 PSY475 University of Phoenix Surveying the Human Attitude Attitude can be seen in many parts of a daily routine of an individual. The significance of measuring attitude has become important in many areas of our society. Employers want to measure attitude of employees, while customers on the other side of the counter view att Attitude Survey The measure of attitudes is of great importance in a consumer driven economy, such as the one that exists in the United States today. We will write a custom essay sample on Analysis of the Human Attitude or any similar topic only for you Order Now Psychologists use attitude surveys to translate subjective attitudes of people into empirical data. Attitudes themselves are distinguishable from interests and personality traits, in that attitudes are usually attached to an object (Hogan, 2007). The construct of attitude actually encompasses the cognitive, affective, and behavioral thoughts, feelings, and actions that a person exhibits in reaction to—or as a result of—an object. For the purposes of this paper I designed an attitude survey using a selected-response format that is built upon the precepts of the SERVQUAL approach to attitude assessment. The purpose of the survey is to assess the attitudes and perceptions that University of Phoenix (UOP) students exhibit at graduation about UOP itself. The intention of this paper is to discuss the design, administration, scoring, and interpretation of the survey as well as any issues I experienced while creating the survey. Design The target audience for this survey is UOP graduates that attended at least their sophomore and senior college years at UOP. The particular trait to be measured is the attitude that graduating students hold towards UOP after graduations. The survey should be administered electronically via the UOP student login page after graduation. There are 11 items in the survey and should take no more than 1-2 minutes to complete. I did this on purpose, because I know from experience that I hate taking long surveys when all I really wanted to do was log into UOP online. The survey uses the Likert scale to measure attitude, with the possible answers of strongly disagree, disagree, neutral, agree, strongly agree with the corresponding scores of -2, -1, 0, +1, and +2, respectively. The score report is used to compile the individual scores into a descriptive format. The item stems are the assertions themselves and the responses are gauged through the Likert scale, otherwise known as the method of summated ratings (Hogan, 2007). The basic proposition of the Likert scale is that one attitudinal construct is at the basis of all of the items. All of the statements that I proposed are about the attitude of the graduate toward UOP and therefore addresses this concern. Administration, Scoring, and Interpretation The survey should be administered by UOP personnel and not the teachers. It would not do for the results of the survey to be skewed by the last class experience. This factor cannot be done away with entirely, but it can be minimized by having the survey administered by UOP personnel rather than a teacher. Moreover, in a general sense the lower the score the less the satisfaction and the higher the score the lower the satisfaction. The directionality of the scores are all in the same direction, meaning that a rating of strongly disagree always corresponds to a more unfavorable attitude toward UOP. However, it is important that the survey items be tried out on a large variety of students at UOP and the scores tabulated in advance. These scores will act as a means to convert the raw scores that will be collected when the test is actually distributed on a large scale to normed scores, which are more useful for interpretation. For instance, if there is universal tendency to score one item extremely negative, then the raw scores of the actual test can be mediated to take into account this propensity. For the purposes of a general attitude survey negative scores reflect negative perceptions and thoughts about UOP and positive scores the opposite. Issues Experienced While Creating Survey The SERVQUAL approach to attitude surveys is specifically designed for quantifying service quality and product satisfaction in the retail industry (Gob, 2007). As the SERVQUAL approach applies to this attitude survey, the main point of any survey is to ascertain the examinees expectations, perceptions and the gap between them. Therefore, I tried to design items to measure both the expectations of the UOP student as well as their perception of the item in question. This will increase the validity of the interpretation that lower scores equal less satisfaction and vice versa, since the items not only deal with the student’s actual perception, but their expectations as well. I also tried to encompass the entire spectrum of measurements—cognitive, affective, and behavioral—when considering the items to be administered. I am not comfortable with simple self-reported tests. They seem too subjective and too circumstantial. The items should gauge observable behavior, past feelings, and current thoughts about the construct being measured. Conclusion In sum, the attitude survey that I created follows the Likert scale method to gauge the overall satisfaction of UOP students, with an emphasis on both the perception and expectation of the items. The survey also attempts to measure the cognitive, affective, and behavioral components of the construct being tested. The purpose of the survey was to ascertain the general attitude that UOP students have toward the University of Phoenix at graduation. References Gob, R. (2007). Ordinal methodology in the analysis of Likert scales. Quality Quantity, 41(5),601-626. Retrieved July 24, 2010, from SocINDEX with Full Text database. How to cite Analysis of the Human Attitude, Essay examples

Supermarket Management Pay Wave Card System

Question: Discuss about theSupermarket Managementfor Pay Wave Card System. Answer: The supermarket that was recently opened named the OZ supermarket provided a variety of products for their customers ranging from the household products to the stationary products (Turolla, 2016). In addition to this the also provided a variety of other products such as the items that are nonperishable. In addition to the variety of the products the quality of the products and the services that are offered by the supermarket are also taken into consideration. The main objective of the supermarket is provide the customers an ease of access to the supermarket procedure and increase their level of satisfaction. Hence, the supermarket officials are looking to improve their billing system or rather trying to change it completely for the benefit of their customers. They want to implement a cashless system for the billing purpose of the supermarket. Hence, the customers would not be required to stand in the long queues waiting for their products to be billed and get irritated. In addition t o this it would also help the customers in cases of emergencies. For the implementation of this cashless system the authorities are looking to implement the Pay Wave Card system for their organization. The implantation of this system would also benefit the staffs of the supermarket to a great extent. They would also be relived of the tedious duties and would have hassle free system in place of the default system. Therefore, the implementation of this system would increase the efficiency of the supermarket and also increase the overall reputation of the market. The authorities of the supermarket have decided up on abolishing the cash payment system of the market and install the cashless system in its place. They want an automated billing system. For, this requirement they would require to implement the Pay Wave card System. This is new concept of billing system that was never implemented before. In this process the buyer would be able to just walk into the store pick up an item of their choice and just leave the complex without even having t worry about the billing procedure of their purchase. The customer would be billed automatically depending on their purchase and also the bill would be procured automatically. The system has a number of operational procedures and this would be essential for the implementation of the system (Caney et al., 2013). The system makes use of several other technologies in addition to the Pay Wave Card. They also use the RDIF of the Radio Frequency Identification System. The products and the trolleys are generally labelled with these chips. Firstly, the RDIF chips are inserted into the products. They store all the information about the products in them. The information such as the product ID, name of the product, the cost of the product and also the status of the product are provided in the chips. In addition to this the RDIF chips are installed in the trolleys of the supermarket. These chips detect the chips that are installed in the products. As soon as the customer drops an item into their trolley the product id code is registered to the customer. In this way the customer goes on adding products to their cart and the chips keep on registering the products to the accounts of the customers and the billed in summed up when the customer leaves the complex with the products that he has procured. In addition to this the bill is also automatically deducted from their balance in the Pay Wave Card. These systems work together in a synchronized from. The Pay Wave Card is incorporated with these RDIF chips. In addition to this an exit mechanism is also installed into the market complex with the help of this RDIF chips. As soon as the customer leaves the complex the mechanism comes into effect and the chips that are incorporated with the Pay Wave card sum up the total bill of the customer and deduct it from the balance of the customer in the Pay Wave card and the balance in the Pay Wave card is also updated automatically. In addition to this, the Pay Wave card consists of the information about the customer such as his name, address and the balance that is remaining in the card. The card is updated automatically on regular basis. In addition to this the RDIF chips also has a tracking facility installed in them. They can track the products from almost any location (Amendola et al., 2014). If a customer wants to return the product, he can do it very easily. He just needs to the place the product back to its original position from the trolley and the total bill of the customer is decreased automatically. In addition to this the tracing system also helps in monitoring the items of the supermarket. In situations where the customer has insufficient balance in his card and makes a purchase either intentionally or unintentionally, an alarm would go off. This would prevent from possible theft of the items. In addition this in cases where the customer does not have sufficient balance in his card he can do it manually buy going to the customer care desks within the supermarket. In addition to this for the customers who do not possess a card is provided with a temporary card so that they can complete their purchase very easily and return he card back to the store. In addition to this, the supermarket also has a very efficient parking policy. The parking charges are hiked during the peak seasons and are lowered during the lean seasons. In addition to this the parking charges are waived off for the elderly and for the handicapped peoples. Recommendation Although the system is quite effective some recommendations are provided for improving the system. Provision for cash payment: The supermarket authorities should try and make a provision for the cash payment for the customers so they can purchase the products with cash if they want to opt for it (Cobovic, Katolik Novak, 2013). Staff Satisfaction: The organization should look to accommodate the staffs in the different position who are no longer required in the billing department (Bornemann-Shepherd et al., 2015). This increase the efficiency of the organization and also increase the level of staff satisfaction. Monitoring: The organization should have a proper monitoring system for the billing system that is in place (Campbell et al., 2014). The components and the equipment should be looked after and it is to be seen that they are stolen or tampered with. This would ensure the proper functioning of the system. The supermarket have the plan and the strategy for the implementation of the system in place. This system would increase the efficiency of the business to a great extent, and also increase the ease with which the customers can access the system. It also increases the satisfaction level of the customer very efficiently. With the increase in the level of satisfaction of the customer the overall reputation of the organization is also increased. This would influence the customer to visit the market more often. Hence, this would result in the increased efficiency of the organization. Although in addition to all this the supermarket authorities must look to increase the satisfaction level of the customer to a further extent. In addition to the cashless system the organization should also look to implement a feedback system and a product rating system. This would enable the customers to interact with the authorities and help in providing information that would help them to increase the efficiency of the system and also improve the system to great extent. The communication in between the customers and the company officials are very healthy for any kind of organization. For increasing the communication procedures of the organization the following methods should be implemented by the company. Service and Product Rating System The organization should try and look to implement a rating system for the product and the service that are offered by the organization. This system would allow the customers to provided rating for the services that they receive from the supermarket and also for the products that they purchase from the supermarket. They can provide the rating for the servicers as soon as they leave the marketing complex. In addition to this they should also have an online portal where they can also provide rating to the product they purchase. They can do this both anonymously and also by providing the reference to the product that they have purchased. This help the authorities of the organization to recognize the products that are more popular and also the products that are less popular and requires reformation. In addition to this, the ratings of the services of the organization would also help them to identify the areas of the organization that requires improvement. This increase the efficiency of t he level of communication in between and the business and the consumer and also increase the efficiency of the products of the organization. Requirement for the Company Website In addition to the rating system the company would require a website in which all the details about the company would be provided. The people would be able to view the details about the company. The details of the company such as the organizational procedures would be explained on the website. In addition to this the various kind of information regarding the policies of the company would also be mentioned in the website. The privacy policy and the product purchase policies should be efficiently defined in the company website. In addition to this the information about the products and the services provided by the organization should also be provided on the website. The website would also help the organization for the advertisement of the products. In addition to information about launch of newer products and seasons in which there would be sale in the organization can also be provided on the website. This would keep the customers of the organization well informed about the organizatio n. In addition this the website would contain the detailed information about the Pay wave card of the customers. The customer can view details about themselves in the website and also update them very easily. In addition to this the customers would be able to provide their queries and grievances in website that would allow the company officials to know about the problems of the customers and solve them with an immediate effect. This would also help in promotion of the organization. Hence, the website would increase the overall reputation of the organization. Customer Care Services The organization should also possess some customer care facilities both within the shopping complex and also within the online interface of the organization. Firstly, there must be help desk in the complex of the supermarket. The desk must have some staffs employed in the section, so that they would help out the customers. They would also listen to the queries of the customer and provide efficient solutions for them. In addition to this they should also register any kind of grievances or feedback provided by the customers, so the organization can use it for future references. In addition to this the staffs would also help the customers with the return and exchange of product systems of the organization and help them in understanding the process of the organizations successfully. In addition to this, the organization should also have an online customer service system in their website that would be active 24/7 and also provide services 24/7 to the customers. The portal would listen to the queries of the customers and provide immediate solutions so that it would make the customers happy. In addition to they would also record the online feedbacks and the reviews that are provided by the customers. There should also be a chat section where the customers can chat with the customer care executives and discuss about their problems with them. This would help in improving the communication methods in between the customers and the organization. This as a result would increase the overall customer satisfaction and also the overall efficiency of the organization. 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